Absence Management with Anderson Peak Performance
Absence Management with Anderson Peak Performance

Absence Management

If employees are motivated, happy and healthy they will perform at their best and take as little time off work as possible.

To achieve this, an organisation needs to

  1. Help individuals take responsibility for their own health and well being
  2. Implement effective absence management processes
  3. Help managers to be more effective people managers

Unfortunately, such interventions are often less effective than anticipated and this is usually for one or more of the following reasons:

  • Employees are cynical and doubt the good intentions of the organisation
  • Employees are unaware of, or are unfamiliar with help that is available
  • Policies and procedures lack feasibility which make them difficult to implement
  • Managers do not understand the rationale behind the policies and procedures and therefore do not allocate the time or resources to carry them out properly
  • Managers do not have the skills or confidence to tackle the issues and so avoid them

ApP Positive Steps To Absence Management:

To overcome these problems ApP has developed the Positive Steps approach to absence management.

Step 1 - Analysis of the current situation

A review is carried out on existing processes and procedures, existing data is analysed and potential risks identified. Manager and employee views are gathered through interviews and focus groups. Pragmatic, cost effective recommendations are then made for improvement.


Step 2 - Proactive Intervention

Organisations are then helped to introduce more effective absence management procedures based on information obtained in step 1. User friendly policies are written. Pilots are carried out to ensure any proposed new interventions are suitable. Where possible, absence policies are linked to, or integrated with stress and well being policies to make a comprehensive whole.


Step 3 - Training

Training programmes are provided to help:

  • employees take responsibility for their own health and well being
  • communicate new policies to employees and help them understand the new processes
  • managers understand the new absence interventions and the rationale for their introduction.
  • provide managers with the competencies to implement them successfully.

Training can be provided as conventional training or as interactive e learning.

A bespoke service is normally recommended where the course is designed to suit the organisations policy and procedures.

Alternatively, the following generic programmes are available.

1. Managing Absence from Work -
Training for managers which explores:

      1. Why people take time off work
        • stress,
        • common mental health problems
        • physical illness
        • injury
        • personal problems,
        • malingering,
        • poor motivation
      2. What a manager can do to proactively reduce the amount of time employees take off work
      3. How to deal with employees who are persistent offenders
      4. How and when to contact an employee who is not at work
      5. How to conduct a return to work interview




2. Work is good for you –
An awareness programme for employees

The programme:

  1. Describes the main reasons employees take time off work and explores the effect this has on the individual, work colleagues and the organisation
  2. Provides basic health and well being information for employees
  3. Provides basic stress management training for employees
  4. Explains to employees how to help themselves if they have an issue that may cause them time off work
  5. Explains what to do it a manager or colleague is causing you a problem

Stress, health and well being training is also available and this can be combined with absence management training as outlined in the Healthy Organisation Programme.

For more information about our services please contact us.


Positive steps to overcome Absence Management with Anderson Peak Performance



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